it took you 5 minutes to realize that…

xubrats:

customer: uh, where is my caramel macchiato?
me: (looks down the line of drinks) sorry, your drink must not have printed out, i’ll make that for you now. what size is it?
customer: grande. i ordered a grande caramel macchiato.
me: ok, i’ll have that out in a few seconds.

- - A FEW SECONDS LATER: - -

me: here you go! grande caramel macchiato, have a great day!
customer: thanks.

- - 5 MINUTES LATER, CUSTOMER COMES BACK WITH THE DRINK HALF GONE: - -

customer: sorry, i actually wanted this iced.
me: …